Corrections policy

Credit Plainly tries to publish careful, source-aware credit education, but mistakes and outdated details can happen. This Corrections Policy explains how to report a possible issue and how we review correction requests.

Operator

CreditPlainly is operated by LEGITIME DOMAINS d.o.o., Ulica Stjepana Gradića 1, 10010 Zagreb, Croatia.

How to report an error

Send correction requests through the contact page or by email at contact@creditplainly.com. Please do not send sensitive personal documents, credit report uploads, Social Security numbers, full account numbers, passwords, or bank logins.

What to include

A useful correction request usually includes:

• The URL of the page.
• The specific sentence, paragraph, table, tool label, or claim you believe is wrong.
• The correction you believe should be made.
• A source that supports the correction, preferably an official source or current provider page.
• Any context that helps us understand whether the issue is a typo, clarity problem, outdated source, or material error.

Reports are especially useful when they involve outdated bureau links, changed government forms, inaccurate procedural steps, broken official links, changed phone or mailing details, factual errors, or unclear financial and legal boundaries.

How we review requests

We review reasonable requests against the page context, cited sources, current official materials where available, and the site's editorial standards. We may update the page, clarify wording, add a source, remove unsupported language, or decide that no change is warranted.

We do not promise to accept every request. We may decline requests that ask us to adopt marketing claims, make legal conclusions, remove accurate caution language, publish unverifiable assertions, or personalize advice for one reader's situation.

Types of updates

• Typo or formatting fix: spelling, punctuation, broken layout, or minor wording corrections that do not change the substance.
• Clarity edit: revised wording that makes the same point easier to understand.
• Source update: updated links or references when official pages, provider terms, or policy pages change.
• Material correction: a change to a factual claim, legal/regulatory explanation, product limitation, or safety boundary that could affect reader understanding.

Priorities

We prioritize urgent safety, privacy, compliance, source-integrity, and consumer-harm issues. We also prioritize corrections involving dispute rights, identity theft, debt collection, credit repair claims, affiliate disclosures, and tool outputs that could be misunderstood.

Updates on pages

When we make a substantive update, we may reflect that change in the site's metadata or route date system if the site uses one. We do not add a visible date line just to make a page look updated.

For source-sensitive topics, readers should still verify current official instructions before relying on deadlines, addresses, forms, phone numbers, bureau screens, or procedural requirements.

No individualized advice by correction request

The corrections channel is for improving public content. It is not a way to obtain legal, financial, credit repair, tax, or personal dispute advice. If a correction matters urgently for your own situation, consider checking official sources or speaking with a qualified professional.