Corrections policy

We try to be careful, but mistakes happen—especially when lenders, bureaus, and scoring models change. This page explains how to report a possible error and what you can expect from us.

What to send

Email contact@creditplainly.com with the page URL, the sentence or paragraph in question, and (if possible) a link to an authoritative source that supports your suggested correction. Please do not send sensitive personal documents.

What we do next

We review reasonable requests and make updates when we agree a correction is warranted. We may ask clarifying questions. We may also decline changes when a request asks us to adopt marketing claims, legal conclusions, or unverifiable assertions.

Timelines

We are not staffed like a newspaper newsroom with a 24-hour desk. If a correction matters urgently for your personal situation, you may need a licensed professional—not a website.

Updates on pages

When we change substantive guidance, we update the “Last updated” field on the page when we remember to align it with the edit (our goal is to keep that date honest).